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AUDITS The audit programmes detailed below provide an opportunity to have a confidential and impartial assessment of your operations. By employing people with practical experience we can help you to operate efficiently and exercise good controls. If the exact programmes you need is not illustrated, just ask us to design one specific to your requirements. (If you came here from the front page of this site, we are not really the 'SmartRs Squad' - we just like to share our knowledge and experience!) |
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| Information Security Audits: Understand & manage the risks | |
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Rapid growth and constant change of computer information systems along with the take up of business on the Internet, requires that systems be continually re-evaluated in terms of their ability to maintain their integrity, thus making information security a fundamental business concern. The Information Security Audit will help you to identify those information assets that are most vulnerable, prioritise them in order of importance, and work out a security regime to ensure they are adequately protected.
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| IT Policies: Teach your staff their role in managing risks | |
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Research has shown that greater security exists when employees understand the procedures and tools that are in place to protect their company. It is also known that there is often more risk of fraud occurring from within the company than from outside. This programme is a combination of an audit and a training programme, including a session on fraud awareness. The audit will assess the risks and implement appropriate safeguards; training will allow your staff to know what use of IT is authorised and they will understand how to escalate security concerns.
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| Web Audits: Make your site work! | |
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Successful web sites present a good balance between appearance, usability and technology. Too often we see very elegant sites that take too long to load; sites that fail to communicate the desired message or sites that look like 'homers'. A web audit provides an opportunity to restate the objectives for the website and to receive an impartial review of how well the site works at fulfilling these objectives. The audit assesses the functionality against the trends in technology and competitor actions; it examines the behaviour of visitors to the current site; and it provides a critical assessment of the compliance with good practice for controls and safeguards. More...
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| Procurement Audits: Take note of best practices | |
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The Internet plays an increasingly important part in the drive to reduce procurement costs. But rather than looking solely at electronic procurement, this audit will provide an 'holistic' review, looking at the purchasing organisation, staff skills, purchasing policies, purchasing procedures, prices paid, cost performance and stock control. The report will also provide a rigorous and systematic assessment of the level of service provided and customer satisfaction and it will make recommendations in line with purchasing ‘best practice’, where applicable.
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| Outsource Contract Audits: Performance is required from both parties | |
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Outsourcing audits provide management with assurance on the accountability of processes, the achievement of business objectives and the performance of the service provider relative to contract terms and conditions. There are three types of reviews. Due Process Review: provides assurance that outsourcing is being done for the right reasons, that legal requirements have been met during the selection process and the process has been carried out fairly and with a degree of rigour. Contract Management Review: provides assurance that the terms and conditions are understood by all parties, legal and contractual obligations are clear, roles and responsibilities are clear and there are adequate and agreed processes for ongoing contract management. Performance Review: gives assurance that the performance of both parties meet the contractual and collaborative obligations such that the perceived benefits of outsourcing can actually be realised.
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| Network Audits: Is your network capable of handling the volume? | |
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Network audits cover a range of testing services delivering either formal certificates and reports or fault diagnostic reports. Detailed below are just a few illustrations of situations where Network Audits are applicable:
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| Telecommunication Audits: Where do you get good advice? | |
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The market is awash with companies offering to save you money on your telecommunication services. Added to that, the advertising from service providers makes it extremely difficult to compare like with like. Each audit will be geared specifically to your requirements, but in most cases we find that the outcome is a significant reduction in the level of charges. Saving apply to SMEs and larger companies. As an internal quality check, each set of recommendations is overviewed by an associate to ensure that the latest offers in this fast moving market are covered.
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| eBusiness Cost Benchmarking | |
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Are you paying too much for services related to eBusiness, such as web site maintenance, web hosting charges, Internet marketing? In most cases the answer will be "I don't know", simply because you don't have the data to make the comparisons - this being another area where service providers cloud the issue with jargon and different service levels. Benchmarking is a very effective way of assessing whether your costs are in line with other businesses. As the benchmark facilitator, we operate under a code of practice, which means that any data provided by you in response to a benchmark study is held on a confidential basis. We use the data to provide cost comparisons, allowing you to assess your own data against these benchmarks.
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| Internet Service Providers: If you want to do your own research! | |
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More Information: For more information about any of these audits, or discuss your specific requirements, please contact us by calling 01224 626699 or email to info@ebusiness-gateway.co.uk |
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