PacNames - Domain Transfers
Domain names have a owner, a technical authority (where it is hosted) and an administration authority (who handles the 'paperwork'). If your Administration authority is someone other than yourself, you may get targeted with a chatty communication from PacNames. This will be along the lines:
Both the administrative contact and the registrant details must be accurate. These people have authority to sell, transfer or delete a domain name. They can in a matter of moments give away your valuable domain name to another person. Therefore they must be absolutely trustworthy and guaranteed in this way to act in the best interests of the domain name holder who should always be listed as the registrant.
If your domain name shows a computer consultant, member of staff other than a director of your company or if it lists a representative of your internet service company or webhosting company as either or both of these roles then you need to fix this IMMEDIATELY to guarantee the ongoing security of your domain.
Were concerned about the security of your domain name and you should be too.
etc.
There are three points to note:
If your Administration authority is a professional organisation, you don't need to act IMMEDIATELY because there is nothing to fix.
The purpose of the message from PacNames is to get you to switch to them and be charged at their rates. You are free to choose whoever you want to administer and host your domain, but take advice from your existing providers before you sign-up to anyone; make sure that you understand all the charges; and make sure you have clear exit guarantees. (The latter point is very important so that you don't experience any additional costs or delays in getting domains switched to another company at some future date.)
A good place to look for comments on domains is the Domain Name Forum.



3 Comments:
pacnames just bought totalnic and screwed up my domains in the transer - weird contact information, the removed the name servers I had configured for the domain, which meant I lost all my name service and my web sites went down.
THESE PEOPLE ARE INCOMPETANT. do not use pacnames for anything.
I agree, PacNames is a terrible registrar and hosting service.
Their support is terrible, their web interface looks like something a high school kid build and it doesn't work. I was unable to change my dns servers when my dns host went down and I needed to quickly switch to a new set of dns servers.
And of course they have no support, repeated calls just get an answering machine and no returned calls. Same thing with emails to support, no replies.
Once they have your domain registered with them they will make it near impossible to get it unlocked and transfered. Their terms of service are terrible, you can't request a transfer withing 90 days of the registration expiring and then not for 120 days after renewal, what total bs.
Stay away from them at all costs!
i agree...what can one do about this? i have been held hostage to them for years. I would never use them again. I cannot get names unlocked that don't expire till Dec 2008. Also i have trouble renewing manually. You cannot reach anyone. Does anyone know a phone number that works or one to complain to?
Sharon
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